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Title
Text copied to clipboard!Store Training Coordinator
Description
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We are looking for a Store Training Coordinator to join our team and lead the development and implementation of training programs for retail store employees. This role is essential in ensuring that all store staff are equipped with the knowledge and skills necessary to deliver excellent customer service, maintain operational standards, and achieve sales goals.
The Store Training Coordinator will work closely with store managers, regional leaders, and the human resources department to assess training needs, design effective learning materials, and deliver engaging training sessions. This position requires a strong understanding of retail operations, adult learning principles, and the ability to communicate effectively with diverse teams.
Key responsibilities include developing onboarding programs for new hires, conducting in-store training sessions, evaluating training effectiveness, and maintaining training records. The ideal candidate will have experience in retail training, excellent organizational skills, and a passion for helping others grow professionally.
This role may involve travel to various store locations to deliver training and support store teams. The Store Training Coordinator will also be responsible for staying up to date with company policies, product knowledge, and industry best practices to ensure training content remains relevant and impactful.
If you are a proactive, detail-oriented individual with a background in retail and a talent for teaching, we encourage you to apply for this exciting opportunity to make a meaningful impact on our store teams.
Responsibilities
Text copied to clipboard!- Develop and implement training programs for store employees
- Coordinate onboarding for new hires
- Conduct in-store and virtual training sessions
- Evaluate training effectiveness and make improvements
- Maintain accurate training records and documentation
- Collaborate with store managers and HR to identify training needs
- Ensure training materials are up to date and aligned with company policies
- Support employee development and career growth
- Monitor compliance with training requirements
- Travel to store locations as needed to deliver training
Requirements
Text copied to clipboard!- Bachelor’s degree in Human Resources, Education, or related field
- 2+ years of experience in retail training or store operations
- Strong presentation and communication skills
- Knowledge of adult learning principles and instructional design
- Ability to work independently and manage multiple projects
- Proficiency in Microsoft Office and learning management systems
- Excellent organizational and time management skills
- Willingness to travel to store locations
- Positive attitude and team-oriented mindset
- Experience with performance evaluation and feedback
Potential interview questions
Text copied to clipboard!- Do you have experience developing training programs for retail employees?
- How do you assess the effectiveness of a training session?
- Can you describe a time you improved a training process?
- Are you comfortable traveling to multiple store locations?
- What learning management systems have you used?
- How do you stay current with retail trends and training methods?
- Describe your approach to onboarding new employees.
- How do you handle resistance to training from staff?
- What is your experience with virtual training delivery?
- How do you prioritize multiple training projects?
